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Hiring Insights

How to Present a Candidate So the Client Calls Back

October 16, 2026·5 min read

Two agencies send the same client a strong candidate. One sends a resume with "Great fit, available immediately." The other sends a short note that answers the client's real question: why should I spend an hour with this person? The second one gets the call back.

A presentation in four parts

1. Why this person, for this role

One or two sentences tying the candidate to what the client said they need. Not "strong communicator", but "ran the same NetSuite close you described, for three entities."

2. The evidence

Point to what backs it up: the scores that matter for this role, and one or two answers the client should read in the transcript.

3. The honest gap

Every candidate has one. Naming it first builds more trust than the client discovering it in their own interview. "Hasn't owned revenue recognition yet" is a sentence that makes the rest of your note believable.

4. The next step

Make it easy: "Available for a 30-minute technical conversation Tuesday or Wednesday."

Clients don't call back the best resume. They call back the presentation they can trust.

How it works in TrueScreenHR

When you present a candidate to a client company, you add your note. The client sees it on the candidate's profile alongside the scores, the transcript and the integrity read. They also see "Contact through" your agency rather than the candidate's own contact details.

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